cleio&co

Terms of use

Upon purchase of themes, plugins and other products sold through our website cleio.co by Cleio&Co (the “products”), you will be granted non-exclusive limit license to use the products, in accordance with the following Terms & Conditions (the “license”) issued by Cleio&Co.

1. Products licensing and usage

All our WordPress themes, plugins and extensions are licensed under the GNU general public license

2. Upgrades

Automatic upgrades are provided to customers who purchased a theme or a plugin.

Licenses are personal and can’t be shared or resold.

Licenses are made available for a term of 1 year from the time of purchase.

After 1 year is over, you will have to purchase a renewal plan in order to continue receiving product upgrades. A renewal plan costs 50% of the original price, and this discount will be available during the 3 months following your license expiry. After the 3 months have passed, you will still be able to renew your license, but at its full price.

3. Delivery

After we have successfully processed your payment, your cleio.co personal account and download information will be sent to the email address provided by you. This may take up to 1 hour, but usually happens within minutes of submitting your payment. If you do not receive this email after 1 hour, please contact us.

Upon purchase, you will be able to login to your personal cleio.co account with the provided credentials, and get instant access to your products downloads and to our support section.

4. Ownership

You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of Cleio&Co. Cleio&Co products are provided “as is” without warranty of any kind, either expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses arising out of the use or inability to use exile themes products.

5. Site content

All content, including images and documentations, that is published on cleio.co is the property of Cleio&Co. Any replicated site content must be authorized. Content from Cleio&Co website shall not be reproduced, used or exploited for any commercial or non-commercial purposes without prior written consent of Cleio&Co.

6. Refund policy

Even though our products are non-tangible digital goods, we offer a 30 day money back guarantee. If for any reason you are not satisfied with our product, contact us within 30 days of your transaction and we will refund your payment. No refunds will be given after 30 days from the initial purchase.

7. Support

Cleio&Co offers WordPress plugins and themes “as is” with no implied meaning that they will function exactly as per your wish, or with all 3rd party components and plugins. Also, we do not offer support via email or otherwise support WordPress or WordPress third party themes and plugins that we have not developed.

We provide support and automatic product updates for a term of 1 year from the time of purchase.
Support is provided through your cleio.co Personal Account from as soon as you have purchased the desired product.
For more information on what issues are supported or not, please read our Support Policy.

Licenses are personal and can’t be shared or resold. Client usage is permitted, but support and access to cleio.co personal account are limited to the license holder. If your client wants to make use of our support, he/she would have to purchase a personal license.

Support material and documentation are part of the site content (5) and therefore can’t be reproduced, used or exploited without our prior written consent.

8. Transaction Emails

cleio.co may occasionally send you email notifications related to your purchases and to their licenses.

9. Price Changes

cleio.co reserves the right at any time to modify or discontinue, permanently or temporarily a support license with or without notice. cleio.co also reserves the right to change product prices.

10. Warranty

We do not provide any warranty on our plugins and themes. We cannot guarantee that they will function with all 3rd party plugins or web browsers. It is advised to test specific browser compatibility on our demonstration templates.
We are not responsible for any data loss that may occur as a result of installing or using our products.

11. Acceptance

By purchasing one or more of our products, you indicate that you have read and agree to our Terms & Conditions, detailed on this page.

(cleio.co reserves the right to change or modify the current Terms and Conditions with no prior notice.)